Privacy Policy

Last updated: April 2026

1. Introduction

ControlsIQ ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services at controlsiq.com.

2. Information We Collect

Account information: When you create an account, we collect your name, email address, and encrypted password.

Usage data: We collect information about how you use our tools, including questions asked and features accessed, to improve our services.

Uploaded documents: If you upload contract documents (e.g., Particular Conditions), these are processed temporarily to provide analysis and are not stored permanently.

3. How We Use Your Information

We use your information to provide and improve our services, process your subscription, communicate with you about your account, and ensure the security of our platform. We do not sell your personal data to third parties.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use HTTPS for all data transmission. Passwords are hashed and never stored in plain text. We retain your data only for as long as necessary to provide our services.

5. Third-Party Services

We use Anthropic's Claude API to power our AI analysis tools. Questions you ask are sent to this service for processing. We also use Vercel for hosting and Stripe for payment processing. Each of these services has their own privacy policies.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may request a copy of your data or ask us to delete your account at any time by contacting us at privacy@controlsiq.com.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email.

9. Contact

For privacy-related enquiries, contact us at privacy@controlsiq.com.